Delivery Policy

Effective Date: [September 19, 2024]

At DigitCrafts, we specialize in digital products, which means all items purchased from our store are delivered electronically. Please review our delivery policy to understand how and when you will receive your digital products.

1. Delivery Method

All products on DigitCrafts are delivered via digital download. Once your payment is successfully processed, you will receive an email with a download link to access your purchased product.

2. Delivery Time

Instant Delivery: In most cases, the download link will be provided immediately after the payment is confirmed. You will also receive an email confirmation with a link to your downloadable files.
Delayed Delivery: In rare cases, if there are any issues with processing or technical delays, the delivery of the digital product may take up to 24 hours. If you do not receive your product within this time, please contact us for assistance.

3. Access to Downloads

You will have access to your purchased digital products via:

The order confirmation email containing the download link.
Your account dashboard (if applicable), where you can view and download all previous purchases.

4. Issues with Delivery

If you encounter any issues with downloading or accessing your digital products, please contact us at:

Email: [contact@digitcrafts.com]
Subject Line: “Delivery Issue – Order #[Insert Order Number]” We will respond within 24-48 hours to resolve the issue.

5. Re-Downloading Purchases

You may re-download your digital products from your account dashboard or order confirmation email as long as the product remains available in our store. We recommend saving a backup of your digital purchases for future use.

6. Incorrect or Failed Delivery

If the wrong product was delivered or you encounter a technical issue preventing the download of your product, please reach out to us, and we will provide the correct product or resolve the issue.

7. Changes to Delivery Policy

DigitCrafts reserves the right to modify or update this Delivery Policy at any time. Any changes will be posted on this page with the updated effective date.

8. Contact Information

For any questions or concerns regarding our Delivery Policy, feel free to contact us:

Phone/WhatsApp: (+1)900 223 8899
Email: [contact@digitcrafts.com]
Address: [128 City Road, London, EC1V 2NX, United Kingdom]