Frequently Asked Questions (FAQs)
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Frequently Asked Questions
At DigitCrafts, we’re all about making your experience as seamless and enjoyable as possible! We know you may have a few questions while browsing our collection of digital products, whether it’s about purchasing, downloading, or customizing your new templates. That’s why we’ve put together this FAQ to help guide you every step of the way. If you can’t find the answer you’re looking for, don’t hesitate to reach out — we’re always here to assist you and ensure you have everything you need to bring your creative ideas to life!
General Questions
Simply browse our website, select the product you want, and add it to your cart. After completing your payment, you will receive instant access to download your digital product.
We accept all major credit and debit cards, as well as PayPal, ensuring a secure and convenient checkout experience.
After completing your purchase, you will receive an email with a link to download your files. You can also access your downloads directly from your account on our website.
Since our products are digital downloads, all sales are final. However, if you encounter any issues with your order or the files, please reach out to us, and we’ll be happy to assist you in resolving the problem.
If you have trouble downloading or accessing your files, please contact our support team at [support@digitcrafts.com]. We’ll get back to you as soon as possible to resolve the issue.
Products Info
Yes! We occasionally offer discounts and promotions on our products. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and new product releases.
Yes, most of our products can be used for both personal and commercial purposes. However, be sure to check the specific licensing details provided with each product to understand the usage rights.
Yes, you will need a free or paid Canva account to use our templates. Canva is an easy-to-use, web-based design tool where you can edit our templates to fit your needs.
Absolutely! Most of our digital products, especially Canva templates, are fully customizable. You can easily modify colors, fonts, images, and other elements to suit your personal style or brand.
We specialize in selling digital products like Canva templates, low-content books (such as journals, planners, and logbooks), and other creative resources. All our products are designed to help you create, organize, or enhance your digital projects with ease.
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Whether you have a question, need assistance, or just want to say hello, feel free to reach out.
- (+1)900 223 8899